Hayle Singleton
Tuscaloosa,AL
Summary
A dedicated associate with 4+ years of experience in customer service and leadership positions. Motivated and supervised a team of 70+ associates, while also increasing the monthly credit application rate by 15%. Managed cash office operations and administrative duties, as well as updated associates on new or current policies. Looking to advance my skills in another avenue.
Overview
4
4
years of professional experience
Work History
Key Carrier/Administrative Coordinator
TJX Companies
Tuscaloosa, AL
01.2022 - Current
- Supervised bank deposits and security procedures to support store opening and closing.
- Counted and balanced registers.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Managed 70 plus employees.
- Maintained files, cash office operations, supply orders, and onboarding of new hires
- Collaborated with management to determine key tasks and delegate to staff members.
Key Holder/Shift Leader
Chicken Salad Chick
Rome, GA
04.2019 - 07.2021
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company policies.
Education
Associate of Arts - Criminal Justice/Religious Studies
The University of Alabama
Tuscaloosa, AL05.2025
Skills
- Customer Service Management
- Flexible Work Schedule
- Inventory Management
- Computer Proficiency
- Cash Handling and Reconciliation
- Product Ordering
- Scheduling and Time-Tracking
- Problem Anticipation and Resolution
- Willingness to Learn
- Delegation and Supervision
- Microsoft Office
- Handling Complaints and Inquiries
- Critical Thinking
- Records Organization
- Multitasking and Prioritizing
Timeline
Key Carrier/Administrative Coordinator
TJX Companies
01.2022 - Current
Key Holder/Shift Leader
Chicken Salad Chick
04.2019 - 07.2021
Associate of Arts - Criminal Justice/Religious Studies
The University of Alabama