Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Haylee Otto

Bismarck,ND

Summary

Dynamic and results-oriented professional with extensive experience in property management and human resources, notably with Goldmark Property Management. Excelled in staff management, fostering strong landlord-tenant relationships, and driving operational efficiencies. Demonstrated prowess in financial budgeting and exceptional communication, ensuring compliance and enhancing team performance. Proven track record of improving profitability and employee development. Known for reliability, problem-solving, attention to detail, and achieving goals.

Overview

7
7
years of professional experience

Work History

Property Manager

Goldmark Property Management
01.2022 - Current
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
  • Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Conducted regular property inspections to preemptively identify and address maintenance needs.
  • Conducted regular performance evaluations, providing constructive feedback to foster professional growth.

Human Resources Specialist

Army National Guard ND
04.2018 - 04.2024
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
  • Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.

Education

Medina High School
Medina
05-2018

Skills

  • Exceptional oral and written communication skills
  • Staff management
  • Vendor management
  • Leasing operations
  • Customer service-focused
  • Fair housing mandates
  • Financial budgeting and reporting
  • CRM/Voyager
  • PowerBi
  • Microsoft Office

Accomplishments

  • Received the 2023 company Culture Champion Award
  • Received 2023 company NCR Award
  • Successfully oversaw the integration of multiple new programs and software updates
  • Successfully oversaw the disposition of 3 multi-family properties

Timeline

Property Manager

Goldmark Property Management
01.2022 - Current

Human Resources Specialist

Army National Guard ND
04.2018 - 04.2024

Medina High School
Haylee Otto