Haylee Pope
Villa Rica ,GA
Summary
Versatile and results-oriented professional with a proven track record at Tanner Medical Center, excelling in patient registration and insurance procedures. Demonstrated ability to enhance operational efficiency and patient satisfaction through effective multitasking and strong cross-functional teamwork. Skilled in HIPAA compliance and daily operations management, adept at fostering continuous improvement and maintaining high cleanliness standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Registration Representative
Tanner Medical Center
03.2023 - 12.2024
- Maintained accurate records by updating patient demographics, insurance, and financial information.
- Determined appropriate appointment type and scheduled each in system.
- Promoted a culture of continuous improvement by actively seeking feedback from patients regarding their registration experience and implementing changes as necessary.
- Managed high-stress situations calmly while assisting patients experiencing medical emergencies or other urgent matters.
- Supported hospital compliance efforts by adhering to HIPAA guidelines and maintaining the confidentiality of patient information.
- Assisted other clerks with front desk duties, answering questions and accurately using reservation system.
Sitter
Baby Sitter
09.2020 - 12.2022
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Cleaning
Cleaning Business
07.2019 - 12.2021
- Improved factory cleanliness by implementing efficient cleaning techniques and utilizing appropriate cleaning supplies.
- Reduced complaints from clients by addressing specific cleaning requests promptly.
- Maintained inventory of cleaning supplies and equipment, ensuring availability when needed.
- Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
Education
High School Diploma -
James Madison University
Harrisonburg, VA11.2023
Skills
- Cross-functional teamwork
- Insurance procedures
- HIPAA compliance
- Daily operations management
- Patient registration
- Insurance verification
- Insurance billing
- Follow-up skills
- Documentation and reporting
- Multitasking and prioritization
- HIPAA procedures
- Verification and eligibility
- Handling cash
- Cleaning
- Patient
- Basic computer skills
Certification
CRCR certified
CRCR certified
a course for registration/ billing
Timeline
Registration Representative
Tanner Medical Center
03.2023 - 12.2024
Sitter
Baby Sitter
09.2020 - 12.2022
Cleaning
Cleaning Business
07.2019 - 12.2021
CRCR certified
High School Diploma -
James Madison University
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