Haylee Vancel
Dalhart,Texas
Summary
Results-driven professional with experience in customer service and healthcare support. Known for effective problem resolution, food safety practices, and fostering positive guest engagement. Aiming to leverage these strengths to improve client experiences and operational efficiency.
Overview
2
2
years of professional experience
Work History
Server/ Bartender
X10 In Texas
Dalhart, Texas
04.2025 - Current
- Provided prompt and friendly service to all customers at X10 In Texas.
- Took and processed customer orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely food delivery to guests.
- Handled customer inquiries and resolved issues with professionalism.
- Managed cash register operations during busy shifts effectively.
- Maintained cleanliness of dining area and organized table settings.
- Assisted in training new servers on restaurant procedures and menu items.
- Supported team during peak hours by prioritizing tasks and aiding colleagues.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Home Health Caregiver
Rose Wing
Dalhart, Texas
10.2025 - 07.2026
- Assisted clients with daily living activities and personal care tasks.
- Provided assistance to patients with activities of daily living, such as bathing, grooming and toileting.
- Assisted clients with mobility issues by providing support for walking, transferring from bed to chair.
- Monitored client health and reported changes to healthcare professionals.
- Administered medications according to prescribed schedules and monitored adherence.
- Implemented safety measures to ensure a secure living environment for clients.
- Maintained a clean and safe environment for the client; changing bed linens, cleaning bathrooms, vacuuming carpets, washing dishes, laundry.
- Provided companionship and emotional support to enhance client well-being.
- Coordinated transportation for medical appointments and social activities.
- Maintained accurate records of client progress and services provided.
- Collaborated with family members to address client needs and preferences.
- Assessed the physical condition of clients on an ongoing basis including reporting any changes in health status to supervisor.
Guest Service Representative
Toot N Totum
Dalhart, Texas
01.2025 - 03.2025
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Assisted customers with inquiries and resolved issues promptly.
- Handled customer complaints with empathy and professionalism to ensure satisfaction.
- Provided information about products and services to enhance customer experience.
- Collaborated with team members to ensure efficient service delivery.
- Trained new staff on customer service protocols and store policies effectively.
- Managed cash register transactions and balanced cash drawers accurately.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Maintained cleanliness and organization of the store environment consistently.
Cook
Twisted Elms Sports Bar and Grill
Dalhart, Texas
09.2024 - 12.2024
- Prepared a variety of dishes following menu specifications and recipes.
- Coordinated with team members to optimize kitchen operations during peak hours.
- Managed inventory and restocked kitchen supplies to maintain operational flow.
- Followed food safety guidelines to ensure quality and sanitation standards were met.
- Oversaw cooking times and temperatures to guarantee quality food preparation.
- Operated kitchen equipment, including grills, fryers, and ovens safely and effectively.
- Communicated with servers to coordinate timely meal service for guests.
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Performed thorough cleaning of kitchen equipment, surfaces, and utensils to maintain hygiene standards.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA03-2026
Skills
- Food safety
- Food handling procedures
- POS operation
- Inventory management
- Guest engagement
- Customer health awareness
- Customer service
- Problem resolution
- Time management
- Team collaboration
- Positive guest relations
- Beverage pairing knowledge
Timeline
Home Health Caregiver
Rose Wing
10.2025 - 07.2026
Server/ Bartender
X10 In Texas
04.2025 - Current
Guest Service Representative
Toot N Totum
01.2025 - 03.2025
Cook
Twisted Elms Sports Bar and Grill
09.2024 - 12.2024
High School Diploma -
Penn Foster Career School