Haylei Bishop
Moreno Valley,CA
Summary
Diligent Desired Position with background in managing administrative tasks and ensuring smooth office operations. Successfully coordinated schedules, handled correspondence, and maintained organized records. Demonstrated proficiency in multitasking and effective communication.
Overview
4
4
years of professional experience
Work History
Back Office Receptionist
Better Nutritional
Norco, CA
10.2021 - 07.2022
- Greeted customers, answered inquiries, and directed them to the appropriate staff.
- Processed incoming mail and distributed it to the relevant departments or individuals.
- Scheduled appointments for clients with other team members in accordance with their availability.
- Effectively communicate with patients, staff and providers.
McDonald Crew Trainer
McDonald's
Riverside, CA
05.2018 - 07.2021
- Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
- Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Assisted management in developing strategies to improve customer service standards.
- Ensured that all safety protocols were followed during training sessions.
Education
CPT-1 -
U.S Colleges
Riverside, CA03-2024
High School Diploma -
Hillcrest High School
Riverside, CA05-2021
Skills
- Confidentiality
- Blood collection
- Paperwork Processing
- Specimen Preparation
- Data Entry
- Infection Control
- Venipuncture
- Sanitation and sterilization
- Health Education
- Quality Control
- Medical Records Management
- HIPAA Compliance
- Proficient in EMR systems
- Knowledge of insurance, referrals, and prior authorization
- Ability to multitask
Timeline
Back Office Receptionist
Better Nutritional
10.2021 - 07.2022
McDonald Crew Trainer
McDonald's
05.2018 - 07.2021
CPT-1 -
U.S Colleges
High School Diploma -
Hillcrest High School