Hayley gillis
Gloucester,ma
Summary
Dynamic sales associate with a proven track record at H&M, excelling in customer service and teamwork. Skilled in cash register operation and adept at enhancing customer experiences. Recognized for achieving sales goals while fostering strong relationships, ensuring a vibrant shopping environment that promotes merchandise effectively.
Overview
3
3
years of professional experience
Work History
Sales Associate
H&M Hennes & Mauritz
02.2025 - 12.2025
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Maintained store presentation and organization, ensuring adherence to visual merchandising standards.
- Operated point-of-sale systems efficiently, processing transactions accurately and quickly.
- Collaborated with team members to achieve sales goals and improve customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Participated in inventory management tasks, including restocking merchandise and conducting stock counts.
- Adapted to fast-paced retail environment while providing exceptional customer service consistently.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Camp Counselor
Appleton Farms
05.2024 - 09.2024
- Supervised daily activities to ensure safety and engagement among campers.
- Developed and implemented creative programming that enhanced camper participation.
- Assisted in maintaining a clean and organized camp environment for all participants.
- Facilitated group discussions to encourage teamwork and conflict resolution skills.
- Monitored camper behavior, providing guidance and support as needed.
- Worked with children of varying age, interest, skill, and developmental levels.
Cashier
Build Center
11.2023 - 05.2024
- Processed customer transactions efficiently using point-of-sale system.
- Assisted customers in locating products and provided knowledgeable recommendations.
- Maintained accurate cash register balances through diligent cash handling practices.
- Ensured compliance with store policies during customer interactions and transactions.
- Conducted regular inventory checks to ensure product availability and accuracy on shelves.
Food Runner,busser,host
Miler Marker One
09.2022 - 09.2023
- Delivered food and beverages promptly to ensure customer satisfaction.
- Collaborated with kitchen staff to maintain efficient service flow during peak hours.
- Assisted in training new staff on food presentation and delivery standards.
- Monitored dining area for cleanliness and organized table settings effectively.
Education
High School Diploma -
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Problem-solving
- Excellent people skills
- Relationship building
- Cash register operation
- Sales strategies
Timeline
Sales Associate - H&M Hennes & Mauritz
02.2025 - 12.2025
Camp Counselor - Appleton Farms
05.2024 - 09.2024
Cashier - Build Center
11.2023 - 05.2024
Food Runner,busser,host - Miler Marker One
09.2022 - 09.2023
Gloucester High School - High School Diploma,