Summary
Overview
Work History
Education
Skills
Timeline
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Hayley Lawson

Keavy,KY

Summary

I’m very dedicated to my job and the quality I put out. I am a fast learner, well-adapted, hard worker. I am dedicated with a strong work ethic, with a proven track record of my reliability.

Overview

4
4
years of professional experience

Work History

Shift Leader

Hardee’s
London, KY
05.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.

Veterinary Technician

Corbin Animal Health And Wellness
Corbin, KY
08.2021 - 05.2022
  • Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
  • Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
  • Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
  • Restrained animals to protect veterinarians from potential harm.
  • Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.

Cashier

Hardee’s
London, KY
06.2020 - 08.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Associates - Education

University of The Cumberlands
Williamsburg, KY

High School Diploma -

South Laurel High School
London, KY
05.2020

Skills

  • Customer Service Management
  • Conflict Resolution
  • Professional Appearance
  • Cash Handling
  • Positive Attitude
  • Team Collaboration and Leadership
  • Creative Problem-Solving
  • Strong verbal and written communication

Timeline

Shift Leader

Hardee’s
05.2022 - Current

Veterinary Technician

Corbin Animal Health And Wellness
08.2021 - 05.2022

Cashier

Hardee’s
06.2020 - 08.2021

Associates - Education

University of The Cumberlands

High School Diploma -

South Laurel High School
Hayley Lawson