Hayley Mainella
Danbury
Summary
Pharmacy professional with commitment to maximizing operational efficiency and patient care. Ensuring proper patient education through the importance of adherence and regular counseling. Proven ability to lead teams, manage inventory and maintain provider relationships. Known for collaborative approach and adaptability to changing needs, with strong focus on communication and regulatory compliance. Knowledge of pharmaceutical practices and effective problem-solving techniques to drive operational success. Passionate about fostering a supportive environment that empowers patients to take charge of their health.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Walgreens Pharmacy
Ridgefield, CT
01.2018 - Current
- Managed pharmacy operations, ensuring compliance with state and federal regulations.
- Led team to optimize medication dispensing processes, improving workflow efficiency.
- Collaborated with healthcare providers to enhance patient outcomes through medication therapy management.
- Oversaw hiring and performance evaluations, fostering a high-performing pharmacy team.
- Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
- Addressed customer and employee complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
Pharmacist
Walgreens Pharmacy
Bridgeport, CT
01.2017 - 01.2018
- Provided patient counseling in regards to medication management, OTC products and vaccinations.
- Enhanced patient safety by accurately dispensing and reviewing prescriptions, ensuring adherence to legal and ethical guidelines.
- Collaborated with healthcare providers to resolve DUR's and improve patient care outcomes.
- Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
Education
Doctorate of Pharmacy - Pharmacy
MCPHS University School of Pharmacy
Boston01-2017
Skills
- Patient Education
- Vaccinations
- MTM
- DUR evaluation
- Provider interface
- Perpetual Inventory
- Scheduling
- Customer Service
Certification
- Pharmacist License, Connecticut ( PCT.0014210) - 2017
- Vaccination Certified (APHA) - 2017
Timeline
Pharmacy Manager
Walgreens Pharmacy
01.2018 - Current
Pharmacist
Walgreens Pharmacy
01.2017 - 01.2018
Doctorate of Pharmacy - Pharmacy
MCPHS University School of Pharmacy