Hayley McCarthy
Bourne,MA
Summary
Dedicated restaurant hostess with strong customer service skills and a focus on creating welcoming environments. Proven ability to manage reservations efficiently and maintain front-of-house organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
The Courtyard
08.2024 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table assignments for efficiency.
- Handled over the phone & online take out services, to serve all customers
- Maintained cleanliness and organization of front-of-house areas during service hours.
- Assisted in training new host staff on protocols and customer service standards.
Construction Worker Assistant
McCarthy Construction
01.2022 - Current
- Assisted in operating heavy machinery and tools for various construction tasks.
- Maintained cleanliness and organization of job site, promoting efficient workflow.
- Contributed to process improvements by identifying inefficiencies and suggesting solutions.
- Safeguarded job site cleanliness and orderliness, contributing to a safe working environment.
- Reduced material waste by accurately measuring and cutting materials according to specifications.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Education
Junior -
Sturgis Public Charter
Hyannis, MASkills
- Customer service
- Strong multitasking
- Leadership
- Greeting guests
- Team collaboration
- Problem-solving
Accomplishments
I partake in a Youth Navy leadership program; Sea Cadets there I am in leadership roles. I earned many awards such as a trophy for Uniform excellence, Perfect Drill attendance award and Finalist for Cadet of the Year. We also have Bi-annual Physical Readiness Tests which I pass.
Certification
Boating License (NASBLA Safety course)
Timeline
Restaurant Hostess
The Courtyard
08.2024 - Current
Construction Worker Assistant
McCarthy Construction
01.2022 - Current
Junior -
Sturgis Public Charter