Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hayley Pitts

Fond du Lac,WI

Summary

Offers strong commitment to providing exceptional patient care. Works well in fast-paced environments managing multiple tasks and providing timely treatments and support. Possesses solid understanding of nursing principles, patient advocacy and evidence-based practices.

Overview

7
7
years of professional experience

Work History

Patient Access Representative 2

SSM HEALTH
Fond Du Lac, WI
03.2022 - Current
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
  • Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.

Cook

Loris Bar and Grill
Lamartine Wi
05.2019 - 10.2022
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Phlebotomist

SSM Health St Agnes Hospital
Fond Du Lac Wi
04.2020 - 08.2021
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Reviewed patient records for accuracy and completeness.

Milker

Clear View Dairy
09.2016 - 10.2019
  • Care for dairy cattle including antibiotic injections, bedding, and feeding
  • Feed calves and ensure correct nutrients are provided
  • Milk cows to maximum capacity.

Education

Certified Nursing Assistant (CNA) -

Moraine Park Technical College

Associate of Science - Nursing

Moraine Park Technical College
Fond Du Lac, WI
12.2023

Skills

  • Phone and Email Etiquette
  • Vital Statistics Documentation
  • Medical Transcription
  • Payment Calculation
  • Registration Processing
  • Patient Rights
  • Learning Strategies
  • Time Management
  • Critical Thinking

Timeline

Patient Access Representative 2

SSM HEALTH
03.2022 - Current

Phlebotomist

SSM Health St Agnes Hospital
04.2020 - 08.2021

Cook

Loris Bar and Grill
05.2019 - 10.2022

Milker

Clear View Dairy
09.2016 - 10.2019

Certified Nursing Assistant (CNA) -

Moraine Park Technical College

Associate of Science - Nursing

Moraine Park Technical College

Similar Profiles

  • Kiani GonzalezKiani Gonzalez

    Patient Access Representative 2 at University Of Miami Health SystemPatient Access Representative 2 at University Of Miami Health System

  • Adrian BrassellAdrian Brassell

    Patient Access Representative 2 at Otorhinolaryngology ENTPatient Access Representative 2 at Otorhinolaryngology ENT

  • Ariana VassarAriana Vassar

    Patient Access Representative Level 2 at Methodist South HospitalPatient Access Representative Level 2 at Methodist South Hospital

  • Monica ScaifeMonica Scaife

    Patient Access Representative 2 at BjC Behavioral Health CarePatient Access Representative 2 at BjC Behavioral Health Care

CREATE PROFILE
Hayley Pitts