Overview
Work History
Education
Skills
Timeline
Generic

Hayley Southers

Fort Worth,TX

Overview

3
3
years of professional experience

Work History

Behavioral Health Technician

Clearfork Academy
Cleburne, TX
04.2025 - Current
  • Implemented individualized care plans to address patients' behavioral health needs.
  • Monitored patient progress and documented observations in electronic health records.
  • Collaborated with multidisciplinary teams to enhance treatment strategies and patient outcomes.
  • Assisted in crisis intervention, utilizing de-escalation techniques to ensure safety.
  • Conducted therapeutic activities that promoted social skills and emotional regulation.
  • Trained new staff on patient management protocols and documentation procedures.
  • Developed and led group therapy sessions focused on coping strategies and peer support.

Student Intern

Greenhouse
Grand Prairie, TX
01.2025 - 05.2025

Server/Bartender

Pappadeaux
Bedford, TX
08.2024 - 02.2025
  • Delivered exceptional customer service, ensuring guest satisfaction throughout dining experience.
  • Collaborated with kitchen staff to coordinate timely food preparation and presentation.
  • Managed multiple tables efficiently, prioritizing tasks during peak service hours.
  • Assisted in training new servers on menu offerings and service protocols.

Front Desk Receptionist

Bedford Family Medicine
Bedford, TX
05.2023 - 08.2024
  • Greeted patients and visitors, ensuring a welcoming environment.
  • Managed appointment scheduling using electronic health record systems.
  • Assisted patients with completing registration forms and insurance verification.
  • Handled incoming calls, directing inquiries to appropriate staff members.

Education

No Degree - Business

Tarleton State University
Fort Worth

Associate of Applied Science - Mental Health And Substance Abuse

Tarrant County College
Hurst, TX
05.2025

Skills

  • Active listening
  • Conflict de-escalation
  • Documentation skills
  • Customer Service
  • Microsoft Word
  • Microsoft Excel
  • Scheduling
  • Computer operation
  • Data entry
  • Problem solving
  • Leadership
  • Time management
  • Office experience

Timeline

Behavioral Health Technician

Clearfork Academy
04.2025 - Current

Student Intern

Greenhouse
01.2025 - 05.2025

Server/Bartender

Pappadeaux
08.2024 - 02.2025

Front Desk Receptionist

Bedford Family Medicine
05.2023 - 08.2024

No Degree - Business

Tarleton State University

Associate of Applied Science - Mental Health And Substance Abuse

Tarrant County College
Hayley Southers