Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Cashier

Hayley Van Dyke

Rancho Cucamonga,CA

Summary

I believe I am a proven leader with a track record of enhancing customer experience at AMC Theatres through exceptional customer service and effective conflict resolution. I am skilled in cash handling and fostering a welcoming environment, consistently prioritizing efficiency and team safety. I strive to demonstrate strong work ethic and integrity, excelling in fast-paced settings. I love to multi-task, which is a huge reason I want to get into retail!

Overview

3
3
years of professional experience

Work History

Cashier

Del Taco
12.2020 - 01.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped them with their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash and credit card transactions.
  • Counted drawers down.
  • Organized our stock shelves when our shipments arrived, while still working in the front with customers.

Staff Member

AMC Theatres
03.2022 - 12.2022
  • Kept work areas clean, organized, and safe to promote team safety.
  • Established positive relationships with customers and the comfortable "AMC experience".
  • Responded to customers with issues /needs.
  • Delivered food to customers, cleaned theaters, put together online and in-person orders.
  • Interacted with a lot of customers every shift.

Shift Leader

Bakers Drive Thru
02.2022 - 12.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Opened the store Monday-Friday.
  • Completed cash and credit card transactions accurately using the POS software.
  • Helped customers when problems occurred.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Got to know the employees and appoint them to the tasks/jobs I knew they would succeed the most in.

Education

No Degree - Mathematics And Computer Science

Chaffey College
Rancho Cucamonga, CA
06.2029

Skills

  • Excellent Customer Service
  • Customer Assistance
  • I make it a point to be welcoming to customers!
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Conflict Resolution

Accomplishments

  • I prioritize my school and work, I am proud to say I am currently in college getting all A's
  • Volunteering has been a huge part of my life since the age of 10, I have done so much, from simply helping out organizations, to raising hundreds of dollars to donate hygiene essentials to less fortunate.

Timeline

Staff Member

AMC Theatres
03.2022 - 12.2022

Shift Leader

Bakers Drive Thru
02.2022 - 12.2022

Cashier

Del Taco
12.2020 - 01.2024

No Degree - Mathematics And Computer Science

Chaffey College

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Hayley Van Dyke