Hayli Williams
Knoxville,TN
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, notably at Cedar Bluff Apartments. Adept in problem-solving and multi-tasking, I excel in customer service and time management. My proactive approach has consistently improved tenant relations and operational efficiency, showcasing my ability to lead and collaborate effectively.
Overview
23
23
years of professional experience
Work History
Sales Associate
LaPosh
12.2012 - 10.2014
- Maintained high levels of customer satisfaction through regular communication and timely updates on progress throughout the relocation process.
Leasing Consultant
Cedar Bluff Apartments
10.2008 - 12.2009
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Responded to requests and scheduled appointments for property showings.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Collected rent and tracked resident payments and information in computer system.
Property Manager
Wood Property Management
08.2002 - 10.2009
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Relocation Real Estate and Front Desk, Customer Re
Ferguson Real Estate
12.1991 - 07.1997
- Maintained high levels of customer satisfaction through regular communication and timely updates on progress throughout the relocation process.
Education
General Studies - General Studies
Karns High School
Knoxville, TN05.1986
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
- Listening Skills
Timeline
Sales Associate
LaPosh
12.2012 - 10.2014
Leasing Consultant
Cedar Bluff Apartments
10.2008 - 12.2009
Property Manager
Wood Property Management
08.2002 - 10.2009
Relocation Real Estate and Front Desk, Customer Re
Ferguson Real Estate
12.1991 - 07.1997
General Studies - General Studies
Karns High School
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