Self-motivated and highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
1
1
Certification
Work History
Front Desk Receptionist
John P. Custis, LLC
Onley, VA
12.2023 - Current
Greeted customers warmly and made them feel welcome.
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Performed data entry into computer systems to maintain accurate records of customer information.
Updated customer information in databases regularly to ensure accuracy of records.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Greeted visitors to provide information and direct to appropriate personnel.
Education
Associate of Science - Business Administration And Technology Support
Eastern Shore Community College
05-2024
Certificate - Information Technology
E
06-2023
High School Diploma -
Nandua High School
Onley, VA
06-2022
Skills
Spreadsheet tracking
Appointment confirmation
Project Management
Office Administration
Inventory Control
Package and mail receipt
Technical Support
Business Administration
Listening Skills
Administrative Skills
Certification
IT SUPPORT
Timeline
Front Desk Receptionist
John P. Custis, LLC
12.2023 - Current
Associate of Science - Business Administration And Technology Support