Hazel Salinas
Socorro,TX
Summary
Dynamic sales associate with proven success at EcoStar, consistently achieving sales targets through exceptional customer engagement and upselling techniques. Known for fostering positive relationships and enhancing team productivity. Skilled in point of sale operations and conflict resolution, ensuring high customer satisfaction and loyalty. Reliable, goal-oriented, and dedicated to excellence.
Overview
2026
2026
years of professional experience
Work History
Sales Associate
EcoStar
09.2023 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Engaged in ongoing training sessions to develop product knowledge and sales techniques.
- Addressed customer concerns promptly, fostering positive relationships and repeat business.
- Engaged with customers to build rapport and loyalty.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Customer Service Representative
Gc Services
2023 - 09.2023
Customer Service Representative
GC Services
2022 - 2023
Customer Service Representative
Alorica
2020 - 2022
Education
High School Diploma - Technology Education
Socorro High School
El Paso, TX05.2021
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Excellent people skills
- Goal oriented
- Multi-tasking strength
- Problem-solving
- Listening skills
- Reliable and punctual
- Outgoing personality
- Upselling
- Professional demeanor
- Sales development
- Building rapport
- Policy and procedure adherence
- Point of sale operation
- Customer engagement
- Upselling and cross selling
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
EcoStar
09.2023 - Current
Customer Service Representative
Gc Services
2023 - 09.2023
Customer Service Representative
GC Services
2022 - 2023
Customer Service Representative
Alorica
2020 - 2022
High School Diploma - Technology Education
Socorro High School