Hazel Viray
Las Vegas,Nevada
Summary
Conscientious Healthcare professional offering over 9 years of experience in fast-paced settings. Organized with foundation in records management. Experienced in billing and collection procedures. Advanced medical terminology knowledge. Committed to obtaining the highest level of satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
National Certified Medical Assistant
Tower Orthopedics & Joint Replacement
2021.10 - Current
- Managed pre-authorizations for upcoming medical appointments & procedures.
- Assisted with billing and insurance claims, ensuring accuracy & timely submissions.
- Scheduled appointments & surgeries for patients via phone, virtual care, or in person.
- Educated patients about medications, procedures an doctor's instructions.
- Obtained client medical history, medication information, symptoms, and allergies.
Front Desk Administrator
NorthStar Dental
2019.09 - 2019.10
- Managed medical/ dental billing and coding for dental office.
- Provided administrative support to various departments, contributing to overall company efficiency.
- Improved office organization by implementing effective filing systems and document management practices.
- Supervised invoicing procedures accurately resulting in fewer billing disputes from guests.
- Leveraged bookkeeping software and automated processes to reduce errors.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
National Certified Medical Assistant
Anchorage Women's Clinic
2017.09 - 2019.01
- Managed phone calls from patients seeking advice or follow-up care, providing accurate information and appropriate referrals when necessary.
- Assisted 5+ physicians during OB/GYN examinations, providing support for various procedures to ensure accuracy and safety weekly.
- Scribed for 3+ physicians weekly.
- Reduced errors in medication administration by diligently verifying prescriptions and dosage instructions before administering medications.
- Maintained strict compliance with HIPAA regulations to protect patient privacy and ensure confidentiality of sensitive information.
National Certified Medical Assistant
Internal Medicine Associates
2016.08 - 2017.09
- Completed basic physical assessments of patients for optimal care.
- Arranged prescriptions to be submitted to a specialty pharmacy for patient's behalf.
- Collaborated with healthcare team members to develop customized care plans tailored to individual patient needs.
- Managed phone calls from patients seeking advice or follow-up care, providing accurate information and appropriate referrals when necessary.
Education
No Degree - Certified Medical Billing & Coding
Alaska Career College
Anchorage, AK08.2023
No Degree - National Certified Medical Assistant Certification
Alaska Career College
Anchorage, AK12.2014
Skills
- Patient Care Coordination
- Patient Scheduling
- Insurance Verification
- Time Management Expertise
- Medical Equipment Operation
- Vital Signs Monitoring
- Medical Office Administration
- Referral Coordination
- HIPAA Regulations Understanding
- Effective Communication
- Patient Education
- Multitasking Capabilities
- Payment Collection
- HIPAA Compliance
Accomplishments
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
Certification
- CMA - Certified Medical Assistant
Timeline
National Certified Medical Assistant
Tower Orthopedics & Joint Replacement
2021.10 - Current
Front Desk Administrator
NorthStar Dental
2019.09 - 2019.10
National Certified Medical Assistant
Anchorage Women's Clinic
2017.09 - 2019.01
National Certified Medical Assistant
Internal Medicine Associates
2016.08 - 2017.09
No Degree - Certified Medical Billing & Coding
Alaska Career College
No Degree - National Certified Medical Assistant Certification
Alaska Career College
- CMA - Certified Medical Assistant
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