Kayla Valentin
Alaska
Summary
Proactive National Certified Medical Assistant and Post Certified Nursing Assistant with extensive experience in patient care, medical records management, and clinical support. Skilled in phlebotomy, EKGs, and emergency response preparedness, contributing to improved patient outcomes and team success. Strong in clinical documentation and patient scheduling, ensuring efficient, accurate healthcare delivery, excellent organization skills. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
11
11
years of professional experience
Work History
National Certified Medical Assistant
Ptarmigan Pediatrics
05.2021 - Current
- Improved patient care by efficiently managing medical records and maintaining accurate documentation.
- Assisted physicians during examinations, providing support for various procedures to ensure accuracy and safety.
- Managed phone calls from patients seeking advice or follow-up care, providing accurate information and appropriate referrals when necessary.
- Reduced errors in medication administration by diligently verifying prescriptions and dosage instructions before administering medications.
- Contributed to team success with strong collaboration skills, assisting colleagues in various tasks when needed.
- Provided exceptional customer service at the front desk – registering new patients, updating existing records and addressing inquiries.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
National Certified Medical Assistant
Wild Iris
01.2021 - 03.2021
- Improved patient care by efficiently managing medical records and maintaining accurate documentation.
- Managed phone calls from patients seeking advice or follow-up care, providing accurate information and appropriate referrals when necessary.
- Strengthened relationships with community resources, such as pharmacies and diagnostic services, to expedite patient care coordination.
- Implemented improvements in infection control practices, resulting in a safer environment for both patients and staff members.
- Promoted health education by creating informative materials on common medical conditions and preventive measures for distribution to patients.
- Contributed to team success with strong collaboration skills, assisting colleagues in various tasks when needed.
- Enhanced clinic efficiency by scheduling appointments and organizing patient flow to reduce wait times.
Certified Nursing Assistant
Northern Comfort Assisted Living
08.2016 - 03.2018
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
Certified Nursing Assistant
Granny's Log Cabin
08.2013 - 01.2017
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
- Increased patient engagement by organizing recreational and therapeutic activities.
- Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Administered medication under supervision of nursing staff, contributing to effective treatment plans.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Education
National Certified Medical Assistant - Health Care
Alaska Career College
Anchorage, AK08.2020
GED And CNA - Medical
Alaska Job Corps
Palmer, AK08.2012
Just A Course - Military And USPS Shipping And Handling
AMYA
Anchorage, AK08.2009
Skills
- HIPAA Regulations Understanding
- Vital signs monitoring
- Time management expertise
- Phlebotomy Techniques
- Sterilization techniques
- Patient Scheduling
- Laboratory Specimen Collection
- Immunization Administration
- Patient Care Coordination
- Emergency Response Preparedness
- Medical Equipment Operation
- Customer Service
- Reliable team player
- Direct Patient Care
- Electronic Health Records
- Clinical Documentation
- CPR
- Compassionate caregiver
- Patient Assessments
- Data Entry
- Medical Terminology
- Dementia and Alzheimer's knowledge
Timeline
National Certified Medical Assistant
Ptarmigan Pediatrics
05.2021 - Current
National Certified Medical Assistant
Wild Iris
01.2021 - 03.2021
Certified Nursing Assistant
Northern Comfort Assisted Living
08.2016 - 03.2018
Certified Nursing Assistant
Granny's Log Cabin
08.2013 - 01.2017
National Certified Medical Assistant - Health Care
Alaska Career College
GED And CNA - Medical
Alaska Job Corps
Just A Course - Military And USPS Shipping And Handling
AMYA
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