Hazen Reed
Oklahoma City,OK
Summary
Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach.
Overview
3
3
years of professional experience
2022
2022
years of post-secondary education
Work History
Personal shopper / dispenser
Walmart
McAlester, Oklahoma
07.2022 - Current
- Assisted customers in selecting products based on preferences and needs.
- Managed inventory by organizing and restocking shelves promptly.
- Communicated with team members to ensure product availability and accuracy.
- Handled customer inquiries and resolved issues with professionalism and care.
- Trained new associates on best practices for personal shopping services.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Satisfied customers with quick, accurate service under tight deadlines.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Scanned items when pulling from shelves to update system stock information.
- Developed relationships with loyal shoppers by providing personalized shopping experiences.
- Greeted customers and answered product or service questions.
- Followed proper procedures when accepting returns or exchanging items for customers.
- Asked store associates for help locating missing products.
- Stocked shelves with newly received merchandise according to established guidelines.
- Utilized store systems to process customer orders efficiently.
- Processed purchases, returns, and exchanges on behalf of clients, ensuring a seamless shopping experience.
Education
McAlester
Oklahoma , OKSkills
- Order processing
- Returns handling
- Customer assistance
- Customer relationship management
- Team collaboration
- Problem solving
- Attention to detail
- Effective communication
- Conflict resolution
- Employee training
- Lift up to [number] pounds
- Fashion knowledge
- Car maintenance
- Deadline driven
- Online order processing
- Heavy lifting
- Relationship building
- Upbeat and outgoing attitude
- Flexible schedule
- Physical stamina
- Decision-making
- Problem-solving
- Reliability
- Teamwork and collaboration
Timeline
Personal shopper / dispenser
Walmart
07.2022 - Current
McAlester