Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hunesher Dunstan

Brooklyn,NY

Summary

Customer-focused professional with over 5 years of experience in customer service, retail, and e-commerce, adept at delivering exceptional guest experiences as a Spa Desk Attendant. Proven track record in coordinating schedules and maintaining organized environments to ensure operational efficiency. Core competencies include product knowledge, sales support, and inventory management in high-demand settings, paired with strong conflict resolution and team collaboration skills. Committed to enhancing service standards and creating seamless guest interactions.

Overview

5
5
years of professional experience

Work History

Sales Associate

Marshalls
Hopatcong, NJ
09.2023 - 09.2024
  • Provided effective recommendations to guests in various departments, ensuring satisfaction and repeat business.
  • Maintained organized displays and restocked merchandise to optimize store operations and enhance the shopping experience.
  • Supported daily operations, including inventory management, product replenishment, and backroom organization.

Customer Experience Expert

Honey's Apparel
Brooklyn, NY
01.2021 - 06.2024
  • Scheduled and coordinated client meetings to improve communication and align on deliverables.
  • Managed inventory systems to track stock levels, restock products, and prevent discrepancies.
  • Packaged and shipped orders with precision, maintaining a return rate below 10% due to careful quality control.
  • Built extensive product knowledge to educate customers on merchandise features and benefits.

Guest Service Associate/Cashier

Charlotte Russe
Brooklyn, NY
08.2019 - 02.2022
  • Greeted guests, provided fitting room assistance, and offered recommendations to improve the shopping experience
  • Handled cash transactions, processed inventory transfers, and assisted in stocking new merchandise, ensuring shelves were stocked and displays were visually appealing
  • Resolved any customer complaints or issues professionally and efficiently.

Education

High School Diploma -

John Dewey Highschool
Brooklyn
06.2019

Some College (No Degree) - Maketing & Economics

Pace University
New York, NY

Skills

  • Customer service
  • Team collaboration
  • Communication Skills
  • Adaptive
  • Credit and cash payments
  • Data entry
  • Guest Relations
  • Scheduling expertise

Timeline

Sales Associate

Marshalls
09.2023 - 09.2024

Customer Experience Expert

Honey's Apparel
01.2021 - 06.2024

Guest Service Associate/Cashier

Charlotte Russe
08.2019 - 02.2022

High School Diploma -

John Dewey Highschool

Some College (No Degree) - Maketing & Economics

Pace University
Hunesher Dunstan