Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heath Childs

Cabot,AR

Summary

Dynamic Service Advisor with a proven track record at Mclarty Auto Group, excelling in customer service and vehicle assessment. Recognized for fostering trust and loyalty while managing multiple priorities. Adept at service scheduling and complaint resolution, ensuring high customer satisfaction and seamless communication throughout the service process.

Overview

5
5
years of professional experience

Work History

Parts Coordinator

Greenway Equipments Sales
  • Optimized storage solutions within the warehouse space to maximize efficiency and ease of access to commonly needed items.
  • Collaborated with service technicians to identify necessary parts for repairs, minimizing downtime.

Service Advisor

Mclarty Auto Group
09.2022 - Current
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
  • Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.

UAMS

Maintenance Tech
06.2020 - 07.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Associate of Industrial Technology - Industrial Maintenance

Crowleys Ridge Tech
Forrest City, AR
01-2010

Basics

Lee Academy
Marianna, AR
01-2007

Skills

  • Customer service
  • Multitasking and organization
  • Vehicle assessment
  • Service recommendations
  • Complaint resolution
  • Service scheduling

Timeline

Service Advisor

Mclarty Auto Group
09.2022 - Current

UAMS

Maintenance Tech
06.2020 - 07.2022

Parts Coordinator

Greenway Equipments Sales

Associate of Industrial Technology - Industrial Maintenance

Crowleys Ridge Tech

Basics

Lee Academy

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Heath Childs