Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Heather Lincoln

Garner,NC

Summary

- Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company.

- Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.

- Responsible student with good judgment, time management and a flexible schedule.

Overview

6
6
years of professional experience

Work History

Patient Access Specialist

Novant Healthcare - Mint Hill Medical Center
10.2022 - Current
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Performed patient pre-admission, admission, transfer and discharge activities.
  • Providing excellent customer service by promptly answering patient inquiries.

Care Provider

Robin Sumner
01.2022 - 06.2022
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Promoted social, emotional and physical health through diverse activities.
  • Adapted environments to meet changing physical and mental conditions.

Store Manager

Little Caesars Pizza
08.2017 - 12.2020
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Education

Associate of Arts - Business Administration

Wake Technical Community College
Raleigh, NC
12.2024

Skills

  • Reliability and Dedication
  • Supervision and Training
  • Problem Resolution
  • Time Management
  • Strong Ethics
  • Medical History Documentation

References

References are available upon request.


Timeline

Patient Access Specialist

Novant Healthcare - Mint Hill Medical Center
10.2022 - Current

Care Provider

Robin Sumner
01.2022 - 06.2022

Store Manager

Little Caesars Pizza
08.2017 - 12.2020

Associate of Arts - Business Administration

Wake Technical Community College
Heather Lincoln