Heather Baker

Over three years of assisting with scheduling staff of fifty plus.

Scheduling and organizing the Bengals physical's yearly

Working with Workforce Management with schedule changes and updates

New hire training and retraining with TNP's (Test not preformed)

Managing Inventory

Drug Screen training

Assisting my supervisor with data entry and monthly audits.

Assisting in payroll

Working in and with the Front line staff

Ordering supplies

Helping and assisting staff with daily issues and concerns

Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.

Maintained clean and well-organized production areas to avoid violations or unnecessary work hazards.

Collaborated with other departments to optimize production workflows.

Traveling as needed for coverage of IOP and PSC locations for Quest Diagnostics.

Worked effectively in fast-paced environments.

Skilled at working independently and collaboratively in a team environment.

Ordering supplies for daily collections

Processing specimens

Excellent communication skills, both verbal and written.

Packing and manifesting daily specimens

Proven ability to learn quickly and adapt to new situations.

Enhanced patient experience through compassionate care and communication during blood draw procedures.

Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.

Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.

Centrifuged blood samples as outlined in clinical protocols.

Completed proper sanitation and cleaning of equipment and work areas between patients.

Packaged and shipped specimens to central lab daily.

Used personal protective equipment correctly to protect coworkers and patients.

Collaborated with medical professionals to ensure accurate test orders