Heather Barnes

Senior Patient Clinic Representative with extensive experience at Christus IMA and other medical facilities, with a combined 20+ years of experience, recognized for improving patient satisfaction through effective advocacy and conflict resolution. . Strong collaborator focused on creating a welcoming environment for patients. Multi-tasking and self-motivated. Efficient Clinic Representative known for productivity and ability to complete tasks swiftly. Specialized skills include patient scheduling, medical billing, and records management. Excel in communication, empathy, and problem-solving, ensuring smooth clinic operations and positive patient experiences. Skilled Insurance Verification Specialist with experience in verifying insurance coverage, understanding policies, copays, deductibles, and percentages owed at the time of service, and explaining in detail for better patient understanding. Organized Patient Scheduler known for high productivity and efficiently completing tasks. Skilled in patient registration, appointment scheduling software, and medical terminology which ensure smooth operation of healthcare facilities. Excel in communication, empathy, and problem-solving, ensuring patient satisfaction and streamlined workflow.