Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Heather Bell

Oswego

Summary

To obtain Employment using my education and work history

Overview

26
26
years of professional experience

Work History

Home Health Plus Care Manager

Oswego Health
Oswego
07.2025 - Current
  • Coordinated care plans for patients with complex health needs.
  • Collaborated with healthcare teams to ensure comprehensive patient support.
  • Conducted assessments to identify patient needs and resources.

Child Protective Investigator

Department of Social Services
Mexico
11.2021 - 07.2025
  • Conducted investigations into child abuse and neglect allegations.
  • Collaborated with law enforcement and legal teams on cases.
  • Interviewed children, families, and witnesses to gather information.

Lead Teacher

Next Generation
Oswego
10.2019 - 07.2021
  • Joint Lead teacher at Next Generation Preschool and Daycare.
  • Works in a Montessori classroom, knowledgeable and implements Montessori teaching as well as other alternative teaching and child development concepts.
  • Director of Arts: Music and Visual Art- plans and implements art curriculum in the classroom.
  • Ability to comfort and maneuver children with different abilities and issues.
  • Ability to easily calm situations that are escalating.

Assistant Preschool Teacher

K2
Baldwinsville
10.2018 - 03.2019
  • Helped writing lesson plans, taught during circle times, centers and activities.

Alarms Systems Specialist

Onondaga County Sheriff's Department
06.2006 - 06.2007
  • Under direct supervision performed routine clerical operations including but not limited to, posting, filing, mailings, copying and typing.
  • Handled incoming calls and routes to the appropriate individual.
  • Greeted customers, vendors, and other visitors and directed them to the appropriate person or department.
  • Performed routine sorting, calculating, posting entries for accounting, basic typing, and word processing as needed.
  • Performed data entry to support various Onondaga County Sheriff's department company records/ record keeping such as invoices, payroll time sheets, etc.
  • Responded to all customer inquiries and returned information promptly.
  • Sorted and distributed mail and other clerical duties as assigned.

Library student/ Technical Assistant

Weiskotten Hall Library
06.2003 - 05.2006
  • Provides point of service assistance to faculty, students, clinicians and Consumers regarding Library resources and research materials
  • SUNY Upstate Medical University

Office Assistant

Education Office at Suny Oswego
09.2001 - 02.2003
  • Employed through work-study program.
  • Working knowledge of copy machines.
  • Knowledge of various computer software.
  • Provided technical assistance as needed.

Library Page

Hazard Branch Library
06.2000 - 06.2001
  • Maintained accurate and up to date filing of various types of reading materials.
  • Knowledge of Dewey Decimal System.
  • Assisted patrons in locating books and reference materials.

Education

Bachelor's degree - English

State University of New York at Oswego
Oswego, NY

Diploma -

Westhill High School
Syracuse, NY

Skills

  • Filing
  • Publishing
  • Microsoft Excel
  • Microsoft Office
  • Childcare
  • Library Services
  • Word Processing
  • Knowledge of filing systems
  • Knowledge of computers

Additional Information

Excellent interpersonal and communication skills, Excellent organizational skills, Multi-task/detail oriented, Dedicated to high level of professionalism, Excellent writing skills

Timeline

Home Health Plus Care Manager

Oswego Health
07.2025 - Current

Child Protective Investigator

Department of Social Services
11.2021 - 07.2025

Lead Teacher

Next Generation
10.2019 - 07.2021

Assistant Preschool Teacher

K2
10.2018 - 03.2019

Alarms Systems Specialist

Onondaga County Sheriff's Department
06.2006 - 06.2007

Library student/ Technical Assistant

Weiskotten Hall Library
06.2003 - 05.2006

Office Assistant

Education Office at Suny Oswego
09.2001 - 02.2003

Library Page

Hazard Branch Library
06.2000 - 06.2001

Bachelor's degree - English

State University of New York at Oswego

Diploma -

Westhill High School
Heather Bell