Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Heather Boyles

Oceanside,CA

Summary

Honest Cashier skilled at managing money, hard working, and reliable employee. Able to merchandise stock and assist customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Overview

2
2
years of professional experience

Work History

Cashier

Publix
Stafford, VA
10.2023 - 05.2024
  • Followed company security procedures for handling large sums of money.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Floral Clerk

Gelson's
Carlsbad, CA
11.2021 - 06.2023
  • Kept track of all incoming and outgoing shipments of flowers.
  • Assisted customers with selecting floral arrangements for special occasions.
  • Maintained stock of fresh flowers and plants in the store.
  • Placed orders for custom flower arrangements as requested by customers.
  • Ordered fresh flowers from vendors to replenish inventory.
  • Restocked store shelves with new merchandise daily.
  • Adhered to safety guidelines when operating machinery such as scissors and knives.
  • Performed quality checks on all incoming orders to ensure they met company standards.
  • Provided customer service, including answering questions and addressing complaints.
  • Set up displays showcasing various floral arrangements.
  • Performed regular inventory counts to maintain accuracy.
  • Put up, maintained and removed displays for holidays and seasons.
  • Organized, tagged and displayed new products for customers.
  • Watered plants and cut, conditioned and cleaned flowers and foliage for storage.

Education

High School Diploma -

San Andreas High
Hollister, CA
06-2003

Skills

  • Customer Service
  • POS Systems
  • Payment Collection
  • Cash Register Operation
  • ID Verification
  • Product Knowledge
  • Merchandise Restocking
  • Retail Merchandising
  • Cleaning and sanitizing
  • Professionalism and Courtesy

References

References available upon request.

Timeline

Cashier

Publix
10.2023 - 05.2024

Floral Clerk

Gelson's
11.2021 - 06.2023

High School Diploma -

San Andreas High

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Heather Boyles