Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Bruce

Dunseith,ND

Summary

Results-oriented professional with experience in retail and education. Skilled in team leadership, effective communication, and problem-solving. Committed to providing exceptional customer service and ensuring operational excellence.

Overview

7
7
years of professional experience

Work History

Cashier Team Lead

Simonsons Station Store
Grand Forks, ND
09.2024 - 06.2025
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted in training new cashiers on store policies and procedures.
  • Managed cash drawer, ensuring accuracy during shifts.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.

Cashier

Brake Time
Grand Forks, ND
06.2023 - 09.2024
  • Processed customer transactions accurately and efficiently, ensuring a smooth checkout experience.
  • Maintained clean and organized workstations, adhering to safety and health standards.
  • Assisted customers with product inquiries, providing recommendations to enhance satisfaction.
  • Managed cash register operations, including cash handling and reconciliation at shift end.

Paraprofessional

Grand Forks Public Schools
Grand Forks, ND
12.2018 - 05.2023
  • Supported classroom instruction by implementing individualized learning plans for diverse student needs.
  • Collaborated with teachers to enhance lesson delivery and improve student engagement.
  • Assisted in the development of educational materials and resources for various subjects.
  • Monitored student progress, providing feedback to educators and parents on academic performance.
  • One on one aide in the classroom

Education

9 Month Certificate - Phlebotomy

Turtle Mountain Community College
Belcourt, ND
05-2015

Associate of Science - Office Administration

Turtle Mountain Community College
Belcourt, ND
05-2014

High School Diploma -

Dunseith High School
Dunseith, ND
05-2002

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Cash handling

Timeline

Cashier Team Lead

Simonsons Station Store
09.2024 - 06.2025

Cashier

Brake Time
06.2023 - 09.2024

Paraprofessional

Grand Forks Public Schools
12.2018 - 05.2023

9 Month Certificate - Phlebotomy

Turtle Mountain Community College

Associate of Science - Office Administration

Turtle Mountain Community College

High School Diploma -

Dunseith High School