Heather Chaudoin
Social And Humane Services
Redmond,WA
Summary
Experienced customer service with over 20years of experience. Excellent reputation for resolving problems and improving customer satisfaction. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of and training in comprehending daily skills. Motivated to learn, grow and excel in Social and humane service industry.
Overview
1823
1823
years of professional experience
Work History
Cashier
Alano Club Of The Eastside
Bellevue, WA
02.201 - Current
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Operated cash register to record all transactions accurately and efficiently.
Sterilization Dental Assistant
Loving Dentistry
Issaquah, WA
02.2019 - 04.2020
- Operated and maintained steam autoclaves by using distilled water, checking for leaks and cleaning air traps and water sensors.
- Sterilized and disinfected dental instruments to prevent growth of bacteria on instruments and surfaces, using American Dental Association protocols.
- Received [Timeframe] deliveries to stock supply closet and manage inventory of dental products and equipment.
- Prepared trays with standard dental instruments to promote quick turnover from one patient to next, including periodontal probes, air water syringes and dental elevators.
- Documented patients' dental health information, medical history and vital signs.
- Typed patient data into computer system using [Software] while following privacy laws and maintaining high level of accuracy.
- Prepared bitewing, panoramic and periapical radiological images, allowing dentist to spot cavities, decay and problem areas needing treatment.
- Helped [Job title]s complete routine and advanced procedures by preparing patients and instruments for expected needs.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment, [Action] and [Action].
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Took dental images following strict patient protection rules by mentioning risks during pregnancy, [Action] and applying lead aprons.
- Prepared and positioned patients for procedures by [Action], clipping dental napkins and placing patient safety devices.
Education
Associate of Applied Science - Social And Humane Services
Lake Washington Institute of Technology
Kirkland, WA 01.2021 - Current
Skills
Money handling
undefinedAdditional Information
volunteer work at the Union Gospel mission and footprints wildlife santuary
Timeline
Associate of Applied Science - Social And Humane Services
Lake Washington Institute of Technology
01.2021 - Current
Sterilization Dental Assistant
Loving Dentistry
02.2019 - 04.2020
Cashier
Alano Club Of The Eastside
02.201 - Current
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