Heather Cornett
Sales Associate
Ball Ground,GA
Summary
Customer support professional strengthening service through clear communication, problem solving, and steady follow-through. Handles 20+ customer interactions per shift, including returns, exchanges, and product guidance with a calm tone while keeping customer needs and next steps clear. The experience fits Customer Service Representative work that values patience, responsiveness, and accurate issue handling.
Overview
1
1
Language
3
3
Certifications
12
12
years of professional experience
Work History
Sales Associate
Bath & Body Works
01.2020 - 01.2025
- Handle 20 customer interactions per shift by matching fragrance, body care, and gift recommendations to shopper needs.
- Recommend fragrances, body care, and seasonal gifts that align with customer preferences and purchase intent.
- Run the register, process payments, and handle returns and exchanges with a friendly, professional tone.
- Keep shelves stocked and the sales floor neat during busy holiday and weekend traffic.
Teacher’s Assistant
Stepping Stones Daycare
05.2013 - 01.2019
- Supported 10 children daily with classroom support during routines, activities, and transitions.
- Coordinated meals, cleanup, and classroom transitions to keep daily routines organized and on schedule.
- Monitored children during play and group time, responding quickly to safety needs and behavior concerns.
- Communicated daily updates with parents and staff about each child's progress, needs, and behavior.
- Reinforced classroom routines and behavior expectations while supporting lead teachers throughout the day.
- Prepared lesson materials, set up activities, and reset the room for smooth daily classroom flow.
Education
High School Diploma - undefined
Union County High School
Blairsville, GASkills
Product recommendations
Returns and exchanges
Merchandising
Customer service resolution
Retail shift supervision
Classroom support
Parent communication
Child supervision
Lesson preparation
Behavior support
Personal Information
Availability: Open availability, including days, evenings, and weekends Full-time or part-time
ADDITIONAL INFORMATION
- Availability: Open availability, including days, evenings, and weekends
- Full-time or part-time
- Languages: English
- [Add others if applicable]
Certification
psychology
Timeline
Sales Associate
Bath & Body Works
01.2020 - 01.2025
Teacher’s Assistant
Stepping Stones Daycare
05.2013 - 01.2019
High School Diploma - undefined
Union County High School