Heather Cramer
Parma,OH
Summary
Dedicated Pharmacy Technician with proven expertise at Discount Drug Mart Pharmacy, excelling in medication dispensing and insurance verification. Recognized for optimizing workflows and enhancing patient care through effective team collaboration and adherence to HIPAA regulations. Committed to maintaining drug safety and accuracy in pharmaceutical calculations.
Overview
15
15
years of professional experience
Work History
Pharmacy Technician
Discount Drug Mart Pharmacy
12.2023 - Current
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained inventory of pharmaceuticals and supplies, ensuring availability and compliance.
- Processed prescription orders using pharmacy management software efficiently.
- Provided customer service by answering inquiries about medications and health products.
- Followed safety protocols to ensure a clean and organized work environment.
- Supported medication therapy management by gathering patient information for records.
- Collaborated with healthcare professionals to optimize patient care strategies.
Pharmacy Technician
CVS Pharmacy
11.2010 - 11.2023
Education
High School Diploma -
James Ford Rhodes
Cleveland, OH06.2006
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Insurance verification
- Supply restocking
- Pharmacy ethics
- HIPAA
- Pharmacy and customer records management
- Drug inventory control
- Labeling accuracy
- Drug safety
- Pharmaceutical calculations
- Stocking shelves
- Pharmacy software proficiency
- Interpreting and processing medication orders
- Pharmacy law compliance
Timeline
Pharmacy Technician
Discount Drug Mart Pharmacy
12.2023 - Current
Pharmacy Technician
CVS Pharmacy
11.2010 - 11.2023
High School Diploma -
James Ford Rhodes
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