Heather Davis
Katy,TX
Summary
Personable and dedicated Client Service Manager with extensive experience in the Floral & Real Estate industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Licensed Realtor
Worth Clark Realty
Katy, TX
06.2020 - Current
- Provided guidance to clients throughout the entire process from initial offer to closing date.
- Facilitated closing processes between lender, mortgage companies, buyers and sellers.
- Assisted homeowners with relocation and moving services after sale of each home.
- Maintained current and accurate CRM database of prospective customers.
- Managed online listings through MLS in order maximize visibility of properties for sale.
- Performed profit and loss analysis and ROI assessment for purchases of income properties.
- Created professional sales presentations to effectively communicate the value I bring as an agent to each transaction.
- Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
- Coordinate property tours for potential buyers, highlighting key features of each property visited.
- Served as local real estate expert, advising customers on market dynamics and home prices.
- Provided client guidance regarding market conditions, mortgage options, and legal requirements.
- Nurture relationships with lenders, builders, inspectors, title companies, and other industry professionals.
- Regularly attended continuing education classes in order to stay up-to-date on new laws and regulations affecting real estate sales.
- Negotiated purchase agreements between buyers and sellers.
Event Florist & Coordinator - Owner
Flowers To Envy
Houston, TX
07.2008 - 10.2020
- Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements.
- Created floral designs with fresh flowers for special occasions such as weddings, funerals, holidays and corporate events.
- Maintained portfolios of artistic work to demonstrate styles, interests and abilities.
- Prepare quotes and contracts for prospective clients.
- Delivered and set up flower arrangements for banquets, weddings and funerals.
- Adhered to health and safety regulations when handling hazardous materials.
- Maintained detailed records of customer orders and invoices.
- Watered plants and cut, conditioned and cleaned flowers and foliage for storage. Isn't washing the buckets every florist "favorite" part.
- Built a working relationship with the floral wholesalers to ensure we had accurate orders with the best possible pricing structure.
- Reconciled and prepared tax documents.
Education
High School Diploma -
Westbury High School
Houston, TX05-1995
Skills
- Networking and Business Development
- Sales and Marketing Strategy
- Customer Service
- Relationship Building
Certification
- Professional Licensed Realtor
Timeline
Licensed Realtor
Worth Clark Realty
06.2020 - Current
Event Florist & Coordinator - Owner
Flowers To Envy
07.2008 - 10.2020
High School Diploma -
Westbury High School
- Professional Licensed Realtor
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