Heather Day
Toms River
Summary
Positive and upbeat professional successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills.
Overview
12
12
years of professional experience
Work History
Front Desk Receptionist
Mercer Ocean Podiatry
Toms River
08.2013 - Current
- Handle singlehandedly, the scheduling, checking in and out of patients, insurance verification scanning and customer service for a busy physicians office.
Education
Loyola University, Maryland
Baltimore, MDSkills
- Appointment scheduling
- Insurance verification
- Electronic health records
- Customer service
- Data entry
- Communication skills
- Conflict resolution
- Time management
- Phone etiquette
- Multitasking and organization
- Front office management
References
References available upon request.
Timeline
Front Desk Receptionist
Mercer Ocean Podiatry
08.2013 - Current
Loyola University, Maryland
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