HEATHER EVANS
Summary
Dynamic Business Development Representative with a proven track record at Salt Air Inc., excelling in client relationship management and revenue growth. Skilled in problem-solving and effective communication, I successfully identified new business opportunities, surpassing revenue targets and enhancing client satisfaction through communication and tailored proposals to fit the client needs.
Overview
12
12
years of professional experience
Work History
BUSINESS DEVELOPMENT REPRESENTATIVE
SALT AIR INC.
Wilmington, NC
05.2023 - 08.2025
- Developed client relationships to identify business opportunities and needs.
- Conducted market research to understand industry trends and competitor offerings.
- Engaged in networking events to promote company services and expand reach.
- Organized follow-up communications to ensure client satisfaction and retention.
- Responded quickly to inquiries from potential customers via phone or email.
- Analyzed feedback to refine sales strategies and improve customer engagement efforts.
MID_MARKET ACCOUNT EXECUTIVE
SEGRA
Wilmington, NC
01.2022 - 05.2023
- Increased revenue by generating new leads through prospecting and cold calls.
- Coordinated meetings to discuss new developments and potential opportunities.
- Research prospects and schedule meetings using multiple touch methods to secure business.
- Engaged with prospects to identify solutions aligning with their needs.
- Established referral networks to expand business.
- Facilitate communication of scheduled dates and requirements during installation.
SALES AND MARKETING REPRESENTATIVE
SERVPRO
Brunswick County, NC
01.2019 - 01.2022
- Oversaw new and existing accounts for Brunswick & South Columbus Counties.
- Identified new business opportunities to enhance client base.
- Surpassed revenue targets by achieving over $1 million.
- Executed agreements with the school system, medical facilities, and large commercial businesses to lock in as the preferred vendor.
- Increased commercial accounts prior to employment were heavy in residential.
- Presented services to facility and property managers to become their #1 vendor.
- Reached over $1.5 million for 2021.
EVENT MANAGER/EXECUTIVE ASSISTANT
CITY CLUB OF WILMINGTON
Downtown Wilmington, NC
01.2014 - 01.2018
- In charge of venue management, contracts, scheduling, building management, and staff.
- Exceeded event booking goals yearly and executed contracts
- Negotiated catering options to maintain profit and keep revenue in-house
- Sold day-of coordinator services to increase revenue
- Coordinated suite stays to increase revenue
- Reconciled daily transactions for the Club in Quickbooks
- Managed events calendar for club and venue to ensure checklist items were executed
- Scheduled necessary maintenance and cleaning to maintain venue
- Scheduled serving and cleaning staff for upcoming events
Education
Associate's Degree - Hospitality Management
Cape Fear Community College
01.2013
Skills
- Client relationship management
- Revenue growth
- Prospective client discovery
- Presenting to potential clients
- Problem solving
- Multi-tasking
- Time management
- Business networking
- Effective communication
- Conflict resolution
- Team collaboration
Affiliations
- Cape Fear CREW, Board Member, President-Elect
- United Way of the Cape Fear Area Campaign Cabinet Chair
- Downtown Business Alliance Member
- Wilmington Rotary Member
- Wilmington Area of Hospitality Member
- North Brunswick Chamber of Commerce Board Member
- Port City Young Professionals, Member
References
- WES HAYNES, Sales Manager, Servpro, (910)520-1198
- POPPY TUGWELL, Food & Beverage Director, Compass Pointe, (910) 777-7740
- ELIZABETH CARDAMONE, Property Manager, Aloha Real Estate, (910) 232-3442
- KAREN WIDMAYER, Public Relations, KW Communications, (301) 661-1448
Hobbies and Interests
- Traveling
- Reading
- Music
- Fishing
- Researching
- Sports
Languages
- English, Native
- Spanish, Beginning
Accomplishments
- 2020 Ambassador of the Year-Brunswick County Chamber of Commerce
- 2021 Outstanding Customer Service, Brunswick County Chamber
- 2025 Woman of the Year finalist -North Brunswick County Chamber of Commerce
Timeline
BUSINESS DEVELOPMENT REPRESENTATIVE
SALT AIR INC.
05.2023 - 08.2025
MID_MARKET ACCOUNT EXECUTIVE
SEGRA
01.2022 - 05.2023
SALES AND MARKETING REPRESENTATIVE
SERVPRO
01.2019 - 01.2022
EVENT MANAGER/EXECUTIVE ASSISTANT
CITY CLUB OF WILMINGTON
01.2014 - 01.2018
Associate's Degree - Hospitality Management
Cape Fear Community College
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