Heather Evanson
Summary
Determined business graduate seeking sales position to utilize skills, excel at highest level, and drive organizational success through dedicated effort.
Overview
2
2
years of professional experience
Work History
Marketing & Operations Administrative Assistant
Sourdough & Co.
04.2025 - Current
- Oversaw Blink, a franchisee communication hub, delivering marketing and operations updates promptly.
- Coordinated efficient travel arrangements for individuals and groups.
- Supported marketing team in content creation, communications, and lead generation initiatives.
- Provided customer service support to over 90 franchise locations.
- Acted as primary contact for franchisees on operational and marketing inquiries.
- Contributed to sale of over 50 franchises, facilitating expansion into seven new states.
Apparel Lead
Dick's Sporting Goods
11.2023 - Current
- Led merchandising strategies across multiple apparel brands, ensuring alignment with market trends and brand objectives to maximize sales and brand presence.
- Directed and inspired a high-performing apparel team, fostering collaboration and accountability to consistently achieve organizational goals, and deliver results.
- Delivered exceptional customer service by proactively addressing customer needs and ensuring a superior shopping experience, significantly boosting customer satisfaction and retention.
Resident Advisor
Saint Mary's College of California
08.2023 - 05.2024
- Supervised a residence hall of 40 students, maintaining a safe, inclusive, and supportive living environment, while addressing residents' needs and concerns.
- Managed a semester budget, organizing and executing weekly events that fostered community engagement, increased resident participation, and strengthened campus life.
- Enforced institutional policies and regulations, ensuring a disciplined and respectful living space, while upholding university standards and expectations.
- Promoted a culture of respect, collaboration, and inclusion within the residence hall, building strong community ties, and enhancing overall resident satisfaction.
Education
Bachelor of Science - Business Administration, Marketing
Saint Mary's College of California
Moraga, CA05.2024
Skills
- Time Management
- Time management
- Professionalism
- Attention to detail
- Communication skills
- Problem-solving
References
- Fiona Corner, Assistant Director of Residential Experience, Saint Mary's College of California, fsc3@stmarys-ca.edu
- Andrew Schmitt, Assistant Store Manager, Dick's Sporting Goods, 916.358.7111
Timeline
Marketing & Operations Administrative Assistant
Sourdough & Co.
04.2025 - Current
Apparel Lead
Dick's Sporting Goods
11.2023 - Current
Resident Advisor
Saint Mary's College of California
08.2023 - 05.2024
Bachelor of Science - Business Administration, Marketing
Saint Mary's College of California
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