Heather Everson
Bartender
Atlanta,GA
Summary
Dynamic professional with a proven track record at Promised Land Women's Center, where I led operational restructuring that cut office expenses by 70%. Skilled in project management and relationship management, I excel in enhancing efficiency and driving strategic improvements to achieve organizational goals.
Overview
17
17
years of professional experience
Work History
Owner
All on The Line Transportation
Fairburn
06.2025 - Current
- Optimized logistics protocols to facilitate quicker delivery and enhance customer satisfaction.
- Streamlined logistics to enhance delivery times and customer satisfaction.
- Implemented real-time tracking to improve transparency and communication.
- Optimize routes, saving fuel and benefiting the environment.
- Built supplier partnerships that reduced operational costs.
Bartender
Applebee's Neighborhood Grill & Bar
Newnan
02.2024 - Current
- Prepared and served a variety of alcoholic and non-alcoholic beverages.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Engaged with customers to deliver personalized service and tailored recommendations.
- Greeted customers warmly and ensured satisfaction through attentive service.
- Maintained a clean and organized bar area throughout shifts.
- Adhered to safety and sanitation guidelines in beverage preparation.
- Ensured compliance with legal age requirements by checking identification cards prior to serving alcoholic beverages.
- Collaborated with kitchen staff to ensure timely order fulfillment.
- Performed opening and closing duties including restocking supplies.
Low Voltage Technician
Ken Bell Computers
04.2014 - Current
- Install CAT 6 cabling for optimal network performance, ensuring seamless connectivity.
- Configure security systems to enhance facility safety and surveillance capabilities.
- Led project teams to ensure strict adherence to specifications and timely completion of installations.
- Inspect completed work to verify compliance with client and industry standards.
- Managed schedules and inventory to streamline workflows and support successful project outcomes.
- Conducted thorough inspections of installations to verify compliance with industry standards, enhancing system reliability and fostering client trust.
Practice Manager
Promised Land Women's Center
Atlanta
12.2011 - 10.2013
- Led operational restructuring, resulting in a 70% reduction in office expenses and significantly improving financial stability.
- Cut office expenses by 70% via budget restructuring, enhancing overall financial health.
- Consolidated two offices into one, maintaining revenue and reducing overhead costs.
- Oversaw daily operations, ensuring compliance with regulations and efficient workflows to support organizational goals.
- Managed provider credentialing for accurate billing and timely reimbursements.
- Streamlined office operations by implementing new scheduling protocols, enhancing efficiency and fostering a more productive work environment.
- Streamlined hiring and onboarding processes, enhancing integration of new team members and contributing to overall team effectiveness.
- Maintained accurate employee records and compliance documentation, ensuring adherence to regulations and supporting seamless operations.
- Reviewed operational workflows, identifying key improvement areas and implementing changes that enhanced service delivery.
Reimbursement Specialist
J. Manuel Patino, M.D. P.C.
02.2009 - 12.2011
- Collaborated with insurance companies to resolve issues, expediting claim payments and enhancing cash flow.
- Resubmitted unpaid claims per insurance guidelines, ensuring adherence to protocols for efficient reimbursement.
- Reviewed outstanding insurance balances, identifying and addressing unpaid claims to facilitate timely resolutions.
- Submitted required documentation requested by carriers to support claim approvals.
- Maintained compliance with insurance policies and ensured accuracy in claim submissions for optimal reimbursement.
Education
Paralegal Certification -
Bryan University
01-2024
Herbalism Certification -
OTREducation
01-2024
Tax Professional Certification -
01-2017
Medical Assistant -
Medix School for Allied Health
01-1999
Skills
- Project Management
- Business Development
- Claims and Billing
- Regulatory Compliance
- Compliance adherence
- Records compliance
- Vendor coordination
- System Optimization
- Operational efficiency
- Process Improvement
- Scheduling
- Reporting documentation
- Microsoft Office
- Time Management
- Network setup
- Leadership
- Workforce Planning
- Talent Acquisition
- Recruitment Strategy
- Strategic Planning
- Customer Service Excellence
- Relationship management
- Team collaboration
- Conflict resolution
- Problem solving
- Adaptability
- Organizational Skills
- Attention to detail
- Effective communication
- Workforce Planning
- Strategic Planning
- Recruitment Strategy
Hobbies and Interests
I enjoy working with the natural resources that come from the earth, whether it's herbalism or cooking.
Ethnicity
caucasian
Timeline
Owner
All on The Line Transportation
06.2025 - Current
Bartender
Applebee's Neighborhood Grill & Bar
02.2024 - Current
Low Voltage Technician
Ken Bell Computers
04.2014 - Current
Practice Manager
Promised Land Women's Center
12.2011 - 10.2013
Reimbursement Specialist
J. Manuel Patino, M.D. P.C.
02.2009 - 12.2011
Paralegal Certification -
Bryan University
Herbalism Certification -
OTREducation
Tax Professional Certification -
Medical Assistant -
Medix School for Allied Health