Summary
Overview
Work History
Education
Skills
Certification
FBI-LEEDA ,FBI National Academy Associates,La Sheriffs Association, La Post
Timeline
Generic

Heather Garcie

Summary

Dynamic professional with extensive experience as an Assistant Warden at Sabine Parish Sheriffs Department, excelling in crisis management and inmate rehabilitation. Proven track record in enhancing staff training and streamlining operations, fostering community relationships, and implementing effective security protocols to ensure safety and compliance. Strong decision-making and organizational skills drive successful outcomes.

Experienced with correctional facility management, including inmate supervision and staff leadership. Utilizes conflict resolution and safety protocol enforcement to maintain order. Track record of effective team coordination and program implementation in correctional settings.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assistant Warden

Sabine Parish Sheriffs Department
07.2018 - 05.2025
  • Set goals and priorities within facility and made modifications.
  • Enhanced staff training programs for better facility management and safety awareness.
  • Developed strong relationships with community organizations, fostering a supportive reentry environment for released inmates.
  • Implemented educational programs to enhance inmate rehabilitation efforts and reduce recidivism rates.
  • Supervised day-to-day activities of correctional officers, ensuring adherence to institutional policies and procedures.
  • Collaborated closely with mental health professionals to establish comprehensive care plans for inmates struggling with mental health issues.
  • Enhanced communication between shifts, improving overall facility operations continuity and effectiveness.
  • Streamlined administrative processes to improve efficiency in daily operations.
  • Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
  • Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.

ER Admitting Clerk

Sabine Medical Center
02.2015 - 07.2018
  • Identified opportunities for process improvements, leading to increased accuracy in documentation and reduced wait times for patients.
  • Assisted in improving ER efficiency by regularly updating patient status reports, allowing medical staff to prioritize care accordingly.
  • Streamlined patient registration process by implementing efficient data entry techniques and utilizing electronic health record systems.
  • Maintained up-to-date knowledge of healthcare industry trends and changes affecting ER admissions processes.
  • Managed high-stress situations calmly while maintaining a professional demeanor at all times, ensuring smooth operations in the fast-paced ER setting.
  • Supported hospital revenue goals by accurately capturing all pertinent billing information at the time of registration.
  • Maintained patient confidentiality by adhering to HIPAA regulations throughout the entire registration process.
  • Ensured accurate billing information by diligently verifying insurance eligibility and coverage details for each patient.
  • Reduced waiting times for patients by quickly and accurately obtaining necessary personal, financial, and insurance information upon arrival.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Obtained payments from patients and scanned identification and insurance cards.

Education

High School Diploma -

Florien High School
Florien, LA
05-2003

Skills

  • Security protocols
  • Crisis management
  • Inmate management
  • Inmate supervision
  • Weapons handling
  • Workplace safety
  • Self-defense training
  • Surveillance techniques
  • Policy enforcement
  • De-escalation techniques
  • Problem-solving
  • Time management
  • Multitasking Abilities
  • Reliability
  • Organizational skills
  • Decision-making
  • Security procedures

Certification

Louisiana sheriffs Association.

Board of ethics

Louisiana Board of Civil Service

Court Security

Legal and Liability Risk Management institute

'Louisiana POST

FBI National Academy Association


FBI-LEEDA ,FBI National Academy Associates,La Sheriffs Association, La Post

FBI National Academy was a week long academy in Pearl River Louisiana where I was given the opportunity to have first line supervision training in 2/23/2024

Louisiana sheriffs Association was a conference in Baton Rouge, Louisiana, April 2023 where I was giving training on legal issues pre-class procedures reentry for inmates, practical employee relations and leaders.

Board of ethics was online training course done February 11, 2025

state civil service was preventing sexual harassment in the workplace done March 4, 2025.

Legal and liability risk management institute certification of attendance court security response to critical incident in emergency planning done in West Monroe Louisiana 2024.

La Post 12 week training in Rapides Parish

Certificate in narcan and opioid awareness training done January 8, 2025

Timeline

Assistant Warden

Sabine Parish Sheriffs Department
07.2018 - 05.2025

ER Admitting Clerk

Sabine Medical Center
02.2015 - 07.2018

High School Diploma -

Florien High School