Summary
Overview
Work History
Education
Skills
Certification
Certified pharmacy technician
Timeline
Generic

Heather Goble

388 Jockey Hollow,KY

Summary

Adept at enhancing pharmacy operations, I leveraged problem-solving skills and teamwork at Value Med Pharmacy to streamline workflow and improve customer service. Expert in medication dispensing and insurance billing, I significantly contributed to operational efficiency and patient satisfaction, embodying confidentiality and pharmacy ethics.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Pmc Out Patient Pharmacy
08.2024 - Current
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Lead Pharmacy Technician

Value Med Pharmacy
10.2008 - 07.2024
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.

Education

High School Diploma -

Johnson Central High School
Paintsville, KY
05.2007

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions
  • Insurance billing
  • Medication dispensing
  • Patient confidentiality
  • Prescription filling
  • Insurance verification
  • Supply restocking
  • Pharmacy ethics
  • Labeling accuracy
  • Drug safety
  • Pharmaceutical calculations
  • Stocking shelves

Certification

I am a licensed pharmacy technician, bls certified

Certified pharmacy technician

I have been a licensed pharmacist technician since July of 2024 with 17 years of pharmacy experience prior

Timeline

Pharmacy Technician

Pmc Out Patient Pharmacy
08.2024 - Current

Lead Pharmacy Technician

Value Med Pharmacy
10.2008 - 07.2024

High School Diploma -

Johnson Central High School

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Heather Goble