Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Gray

Henrieville

Summary

Dedicated professional with a strong background in customer service at Clark's Country Market. Proven ability to enhance customer satisfaction through effective communication and cash handling skills. Recognized for reliability and teamwork, consistently contributing to a positive shopping experience and fostering an inclusive environment. I am friendly and reliable, I enjoy working with kids and helping them to learn. I loved being a peer mentor at BVHS loved working with the students and staff there.

Overview

16
16
years of professional experience

Work History

Cashier

Clark's Country Market
09.2011 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Peer Mentor

Red Rock Center For Independence
08.2016 - 05.2017
  • Conducted regular check-ins with mentees to monitor progress towards achieving their goals and to address any concerns or challenges faced along the way.
  • Developed strong relationships with mentees, fostering a positive learning environment.
  • Encouraged mentees to develop strong decision-making and problem-solving skills.
  • Promoted a sense of belonging among peers by fostering an inclusive atmosphere within the mentoring program''s activities and discussions.
  • Served as a role model for fellow students, demonstrating effective communication and problem-solving skills.
  • Established trusting relationship with mentee by maintaining professionalism and honoring confidentiality.
  • Led group sessions for mentees focused on various topics such as time management, study skills, and stress reduction techniques.

Cashier

Clark's Country Market
06.2009 - 09.2011
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.

Education

Bryce Valley High School
Tropic, UT
05-2007

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration

Timeline

Peer Mentor

Red Rock Center For Independence
08.2016 - 05.2017

Cashier

Clark's Country Market
09.2011 - Current

Cashier

Clark's Country Market
06.2009 - 09.2011

Bryce Valley High School

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