Heather Hiles
Smithton,PA
Summary
Registered Pharmacy Technician with experience in prescription processing, medication dispensing, and expiration control. Known for strong attention to detail, time management, and organized pharmacy operations.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Pharmacy Technician
CVS Specialty
Monroeville, Pennsylvania
03.2024 - Current
- Accurately prepare and dispense medication orders according to established protocols.
- Checked medication expiration dates to ensure only unexpired products were dispensed.
- Restocked medication shelves to maintain adequate supply levels for timely patient service.
- Obtained Pennsylvania licensure as a Registered Pharmacy Technician, demonstrating compliance with state regulations.
- Facilitated communication among staff to promptly address patient needs.
- Organized work areas so that everything was easily accessible when needed.
Receiving Team Member
CVS Specialty
Monroeville, Pennsylvania
11.2021 - 03.2024
- Unload medication shipments and determine proper destinations, placing products in designated locations to support accurate inventory organization.
- Inspected expiration dates before shipments to prevent distribution of expired medication.
- Utilized Excel to analyze data for medication tracking and accessed SAP, Spoms, and other websites to identify medication.
- Processed returns by entering products into the system and returning them to assigned locations.
Assistant Manager
Shop N Save
Belle Vernon, Pennsylvania
10.2018 - 10.2021
- Executed daily store operations, ensuring shelves were stocked and merchandise organized for optimal customer experience.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Supported inventory management by stocking shelves, organizing merchandise, and facilitating restocking processes.
Education
High School Diploma -
Elizabeth Forward High School
Elizabeth, PA06-2005
Skills
- Prescription processing
- Medication dispensing
- Medication inventory management
- Expiration management
- Stock replenishment
- Returns processing
- Time management
- Attention to detail
- Team communication
- Medication dispensing
- Resolving customer issues
Certification
- Pharmacy Technician
Timeline
Pharmacy Technician
CVS Specialty
03.2024 - Current
Receiving Team Member
CVS Specialty
11.2021 - 03.2024
Assistant Manager
Shop N Save
10.2018 - 10.2021
High School Diploma -
Elizabeth Forward High School