Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heather Houser

Scranton,PA

Summary

Accomplished District Manager delivering exceptional customer service and team development. Known for reliability and fostering positive work environments while implementing effective sales strategies that boost market penetration and drive revenue growth.

Overview

22
22
years of professional experience
1
1
Certification

Work History

District Manager

Turkey Hill
Scranton, PA
03.2004 - Current
  • Led operational efficiency initiatives across multiple store locations, enhancing service quality and customer satisfaction.
  • Managed staffing and training programs, ensuring workforce alignment with company standards and objectives.
  • Oversaw inventory management processes, optimizing stock levels to meet customer demand effectively.
  • Implemented new sales strategies, resulting in improved market penetration and revenue growth across assigned districts.
  • Developed performance metrics for store managers, fostering accountability and continuous improvement in operations.

Education

High School Diploma -

Lackawanna Trail
Factoryville, PA

Skills

  • Leadership skills
  • Recruiting and hiring
  • Strategic planning
  • Customer service
  • Team development
  • Multi-unit management
  • Decision-making
  • Team building
  • Positive attitude
  • Reliability
  • Training and coaching
  • Customer relations
  • Policies and procedures

Certification

RAMP Certification expires 1/6/2027

ServSafe Food Protection Manager Certification expires 1/15/28

Timeline

District Manager

Turkey Hill
03.2004 - Current

High School Diploma -

Lackawanna Trail