Heather Hurst
Palm Harbor,FL
Summary
Proactive and customer-focused, I excelled at Ozona Blue Grilling Co., mastering multitasking and ensuring top-notch guest experiences. My expertise in POS systems and cash handling, combined with a strong work ethic and exceptional teamwork, significantly improved service efficiency. Professional hospitality worker, ready to excel in fast-paced environment. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
Work History
Server
Ozona Blue Grilling Co.
10.2017 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Answered customer questions about hours, seating, and menu information.
Education
High School Diploma -
Palm Harbor University High School
Palm Harbor, FL01-2019
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Time Management
- Strong teamwork
- Punctual and Reliable
- Flexible Schedule
Timeline
Server
Ozona Blue Grilling Co.
10.2017 - Current
High School Diploma -
Palm Harbor University High School
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