Heather Johnson
Williamsburg
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
8
8
years of professional experience
Work History
Assistant Manager
FTI Buyer LLC
09.2017 - Current
- Walked through store areas to identify and proactively resolve issues negatively impacting operations. ( CARTS, PLASTIC, GARBAGE ECT)
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Run saturday shift. still making sure the monday through fri carries over to saturday
- making sure auditing, re-lots, picklist and execptions are being done daily to help keep the flow of the auction sales moving correctly.
Education
High School Diploma -
Little Miami High
Morrow, OH05-2002
Skills
- Inventory management
- Task delegation
- Employee performance evaluations
- Customer service and satisfaction
- Problem-solving
- Multitasking and organization
- Recruitment and hiring
- Orientating and training
- Time management
- Decision-making
- Team collaboration
- Staff supervision
Timeline
Assistant Manager
FTI Buyer LLC
09.2017 - Current
High School Diploma -
Little Miami High