Diligent Medical Receptionist with proven background in managing front desk operations for medical facilities, as well as strong customer service skills.
Overview
16
16
years of professional experience
Work History
Medical Receptionist
Pedi-Q Urgent Care
08.2022 - Current
Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance and demographics to keep information current.
Managed multi-line phone system and pleasantly greeted patients.
Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Dental Receptionist
TriCounty Community Action Program
08.2019 - 11.2020
Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
Demonstrated strong multitasking abilities while simultaneously managing phone lines, reception area cleanliness, and general administrative duties.
Front Desk Attendant
Eastern Inns Hotel and Resort
06.2013 - 04.2019
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Collected room deposits, fees, and payments.
Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
Assisted housekeeping with laundry
Assistant Retail Manager
Cracker Barrell
02.2012 - 06.2013
Tracked daily cash handling, reconciled sales and prepared bank deposits.
Monitored inventory management and assisted with accurate, cost-effective ordering processes.
Engaged directly with customers to offer assistance and resolve questions
Assistant Manager
Honey Farms
09.2009 - 02.2012
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Family Nurse Practitioner- Clinic and Telehealth at Pediatrix Urgent Care (Former Nightlight Pedi Urg)Family Nurse Practitioner- Clinic and Telehealth at Pediatrix Urgent Care (Former Nightlight Pedi Urg)