Heather Kanicki
Dushore,PA
Summary
Proven track record in title processing and renewals management, honed at New Legacy Ford, showcasing adaptability and effective communication. Excelled in legal compliance and document review, achieving high accuracy and precision in fast-paced environments. Demonstrated ability to multitask and analyze, leading to streamlined operations and enhanced customer satisfaction.
Overview
5
5
years of professional experience
Work History
Title Clerk
New Legacy Ford
2023.11 - 2024.07
- Organized and prepared tax and title documents to transfer ownership of property.
- Prepared tax and title documents to submit legal transfer work to DMV.
- Communicated with customers to resolve common title issues.
- Calculated and remitted state sales tax, service, and other charges.
- Contacted PA Motor Vehicle Department to determine status of pending titles.
- Collected taxes and fees, submitted payments and issued receipts.
- Handled cash and credit card payments accurately.
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
- Developed and maintained relationships with title companies, lenders and other stakeholders to facilitate smooth transactions.
Universal Banker
C&N
2023.04 - 2023.11
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Title Clerk
Egolf Motors
2022.02 - 2023.03
- Organized and prepared tax and title documents to transfer ownership of property.
- Prepared tax and title documents to submit legal transfer work to DMV.
- Communicated with customers to resolve common title issues.
- Calculated and remitted state sales tax, service, and other charges.
- Entered title and vehicle information into database.
- Collected taxes and fees, submitted payments and issued receipts.
- Conducted comprehensive title searches to maintain accuracy and compliance of real estate transactions.
Waitress
Villa Amato
2021.10 - 2023.01
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Scheduling Coordinator
RVNTV
2019.11 - 2021.09
- Worked with manager and supervisor to plan and coordinate production schedules.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
- Negotiated and secured software and services to streamline and optimize company schedule management.
Education
High School Diploma -
Rancocas Valley Regional High School
Mount Holly, NJ06.2019
Skills
- Title processing
- Renewals management
- Legal Compliance
- Title Research
- Deadline Management
- File Management
- Document Review
- Accuracy and Precision
- Adaptability
- Multitasking Abilities
- Analytical Thinking
- Effective Communication
Timeline
Title Clerk
New Legacy Ford
2023.11 - 2024.07
Universal Banker
C&N
2023.04 - 2023.11
Title Clerk
Egolf Motors
2022.02 - 2023.03
Waitress
Villa Amato
2021.10 - 2023.01
Scheduling Coordinator
RVNTV
2019.11 - 2021.09
High School Diploma -
Rancocas Valley Regional High School
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