Summary
Work History
Education
Skills
Timeline
Generic

Heather Kuentz

4302 Victoria Pine Dr,Spring

Summary

Proven Clerical Associate at Aon Hewitt, excelling in database maintenance and professional correspondence. Adept at prioritizing tasks and fostering teamwork, enhancing office efficiency by 20%. Skilled in editing and proofreading, with a strong commitment to confidentiality and client relations, driving seamless communication and operational success.

Work History

Clerical Associate

Aon Hewitt
The Woodlands, TX
2008 - 2012
  • Managed daily office operations, ensuring smooth workflow and adherence to organizational standards.
  • Processed customer transactions accurately using dealership management software.
  • Assisted in maintaining inventory records, contributing to efficient stock management and order fulfillment.
  • Supported administrative tasks, including scheduling appointments and responding to inquiries promptly.
  • Coordinated with team members to streamline communication between departments, enhancing overall efficiency.
  • Trained new staff on clerical procedures, fostering a collaborative work atmosphere and knowledge sharing.
  • Developed correspondence letters, memos, and emails.
  • Enhanced team productivity through expert organization of department calendars, meetings, and events.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Edited documents to keep company materials free of grammar errors.
  • Edited and proofread documents for accuracy and completeness.
  • Utilized office management software to record and track customer information.
  • Assisted with onboarding of new employees.
  • Input data into spreadsheets and databases.

Clerical Associate

Cadillacs of Houston
Spring, TX
2007 - 2009
  • Managed daily office operations, ensuring smooth workflow and adherence to organizational standards.
  • Processed customer transactions accurately using dealership management software.
  • Assisted in maintaining inventory records, contributing to efficient stock management and order fulfillment.
  • Supported administrative tasks, including scheduling appointments and responding to inquiries promptly.
  • Coordinated with team members to streamline communication between departments, enhancing overall efficiency.
  • Implemented filing systems that improved document retrieval times and organization within the office environment.
  • Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
  • Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.
  • Developed correspondence letters, memos, and emails.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Utilized office management software to record and track customer information.

Hairstylist

Leif’s Hair Studio
Houston, TX
2003 - 2006
  • Consulted with clients to determine desired hairstyles and hair care needs.
  • Performed a variety of hair cutting, coloring, and styling techniques to meet client preferences.
  • Utilized professional-grade tools and products to ensure high-quality results.
  • Maintained cleanliness and organization of workstations in compliance with health standards.
  • Assisted in training new staff on salon procedures and product knowledge.
  • Developed a loyal clientele by consistently delivering exceptional services tailored to individual needs.
  • Built strong relationships with clients through excellent customer service and follow-up consultations.

Hairstylist

Bryan of London
The Woodlands, TX
2002 - 2003

Education

High School Diploma -

The University of Texas
TX

Skills

  • Scheduling appointments
  • Scanning documents
  • Work prioritization
  • Database maintenance
  • Confidentiality
  • Customer service
  • Dedicated team player
  • Complex Problem-solving
  • Task prioritization
  • Client relations
  • Professionalism
  • Editing and proofreading
  • Staff supervision
  • Professional correspondence

Timeline

Clerical Associate

Aon Hewitt
2008 - 2012

Clerical Associate

Cadillacs of Houston
2007 - 2009

Hairstylist

Leif’s Hair Studio
2003 - 2006

Hairstylist

Bryan of London
2002 - 2003

High School Diploma -

The University of Texas