Highly-skilled Chief Operations Officer with extensive experience overseeing operations and employees. Dedicated to promoting the company culture and enhancing brand awareness to increase client bases and profitability.
Overview
17
17
years of professional experience
Work History
Chief Operations Officer
Claudio Corporation
10.2022 - Current
Supported business growth through strategic planning and process development.
Met customer service standards and expectations consistently by effectively communicating and actively listening.
Streamlined company processes and procedures while enhancing customer satisfaction.
Made decisions with broad and positive impact on small business management operations.
Oversaw business-wide changes to modernize procedures and organization.
Managed financial, operational and human resources to optimize business performance.
Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Marketing Director
Claudio Corporation
09.2018 - Current
Created content and promotional materials to drive engagement and conversions.
Planned and executed events and marketing campaigns to increase qualified leads.
Developed and implemented successful marketing strategies to increase brand visibility and sales performance.
Conducted market analysis and research to identify trends and opportunities.
Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Created and managed marketing budget, ensuring maximized ROI.
Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
Created and managed social media campaigns to increase brand engagement.
Continually maintained and improved company's reputation and positive image in markets served.
Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
Senior Graphic Designer
Morgantown Printing And Binding
06.2006 - 08.2018
Developed creative design for print materials, brochures, banners, and signs.
Met with customers to present mockups and collect information for adjustments.
Utilized Adobe Creative Suite to develop creative designs.
Collaborated with other designers to create visually appealing graphics for range of print and digital media.
Developed innovative designs for variety of clients in graphic design industry.
Created artwork for product packaging and promotional materials.
Education
Master of Science - Integrated Marketing And Communications
West Virginia University
Morgantown, WV
05.2017
Bachelor of Arts - Graphic Design
West Virginia University
Morgantown, WV
05.2004
Skills
Staff Development
P&L Responsibility
Operational Leadership
Operational Standards
Internal Control Systems
Crisis Management
Corporate Communications
New Business Development
Advertising Initiatives
Strategic Planning
Operations Management
Budgeting and Finance
Timeline
Chief Operations Officer
Claudio Corporation
10.2022 - Current
Marketing Director
Claudio Corporation
09.2018 - Current
Senior Graphic Designer
Morgantown Printing And Binding
06.2006 - 08.2018
Master of Science - Integrated Marketing And Communications