HEATHER LOPEZ
Garland,TX
Summary
Accomplished Real Estate Operations professional with 13 years of experience supporting brokerage leadership and residential real estate transactions. Managed 100–150 transactions annually, enhancing client communication and compliance while streamlining operational systems. Delivered organized workflows that empower agents to prioritize client service.
Overview
16
16
years of professional experience
Work History
Operations Manager & Executive Assistant
Estate Properties
Remote
01.2011 - Current
- Acted as the trusted Executive Assistant and operational partner to brokerage leadership for more than 13 years in a fully remote environment.
- Coordinated executive and personal calendars, appointments, travel arrangements, and itineraries, while tracking expenses, managing spreadsheets, processing vendor payments, and handling office procurement to streamline operations.
- Designed standardized forms, workflows, and operational systems that improved efficiency and consistency.
- Managed executive and personal calendars, appointments, travel arrangements, itineraries, expense tracking, spreadsheets, vendor payments, and office procurement.
- Prepared executive correspondence, reports, contracts, and confidential financial and legal documentation.
- Upheld strict confidentiality regarding executive, financial, and legal information, ensuring trust and integrity in all communications.
Transaction Manager
Special Agent Transactions
Remote
01.2023 - Current
- Manage transaction timelines from contract through closing, ensuring contractual deadlines and milestones are consistently achieved.
- Monitor transaction progress, resolve issues proactively, and participate in weekly planning meetings to review pipelines and deadlines.
- Maintained organized digital files and conducted compliance reviews of contracts, disclosures, amendments, and supporting documentation to ensure adherence to regulations.
- Provide executive administrative and transaction management support to 30 real estate professionals while coordinating approximately 100–150 residential transactions annually.
- Coordinate calendars, inspections, appraisals, walkthroughs, and closing appointments.
- Maintain organized digital files and perform compliance reviews of contracts, disclosures, amendments, and supporting documentation.
- Streamlined transaction workflows and operational processes to enhance overall effectiveness.
- Provided exceptional client experience throughout contract and closing phases.
Transaction Coordinator
Transactly
Remote
01.2022 - 01.2025
- Managed high-volume residential transactions for multiple brokerages from contract through closing.
- Oversaw timelines, contingency periods, and deadlines for multiple active files, ensuring adherence to closing schedules.
- Coordinated inspections, title work, lender communications, appraisals, repairs, and closing logistics.
- Reviewed contracts and documentation for compliance, completeness, and accuracy.
- Coordinated inspections, title work, lender communications, appraisals, repairs, and closing logistics to facilitate smooth transaction processes.
- Managed calendars and scheduled appointments while attending weekly team meetings to align on priorities and deadlines.
Education
Bachelor's Degree - General Studies
Texas Woman's University
Denton, TX05-2008
Skills
- Transaction management
- Real Estate Operations
- Compliance Review
- Process Improvement
- Keller Williams Command
- Dotloop
- TransactionDesk
- Microsoft 365
- Google Workspace
- Deadline management
- Executive Support
- Client Experience
Timeline
Transaction Manager
Special Agent Transactions
01.2023 - Current
Transaction Coordinator
Transactly
01.2022 - 01.2025
Operations Manager & Executive Assistant
Estate Properties
01.2011 - Current
Bachelor's Degree - General Studies
Texas Woman's University