Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
SalesAssociate

Heather MacDonald

Bradenton,FL

Summary

Dynamic sales professional with a proven track record at Victoria's Secret & PINK, excelling in customer service and product sales. Skilled in cash register operation and inventory management, I fostered customer relationships that drove repeat business and enhanced store performance. Outgoing and collaborative, I thrive in fast-paced environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

Victoria's Secret & PINK
03.2025 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Measured customers to give them the best and most accurate shopping experience.
  • Managed inventory to ensure product availability, contributing to uptick in sales.

Server

Outback Steakhouse
02.2022 - 09.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.

Supervisor

Baskin Robins
01.2021 - 04.2021
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Assisted manager with scheduling of employees for each shift.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Streamlined inventory management processes, leading to more organized and efficient stock handling system.
  • Promoted a safe working environment by adhering to company policies regarding food handling, hygiene practices, and workplace safety regulations.

Education

High School Diploma -

Vilseck American High School
Vilseck, Bavaria

Skills

  • Customer service
  • Teamwork and collaboration
  • Stocking and receiving
  • Product sales
  • POS system operation
  • Excellent people skills
  • Outgoing personality
  • Cash register operation

Certification

  • Serv Safe
  • Red Cross CPR Certified

Languages

Hungarian
Limited Working

Timeline

Sales Associate

Victoria's Secret & PINK
03.2025 - Current

Server

Outback Steakhouse
02.2022 - 09.2024

Supervisor

Baskin Robins
01.2021 - 04.2021

High School Diploma -

Vilseck American High School

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Heather MacDonald