Heather Meeks

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.

• Managed client account reconciliations by comparing internal records against external statements from insurers or healthcare providers, ensuring accuracy across all parties.
• Optimized the use of existing resources within the department, reallocating personnel or adjusting workflows as needed to better meet organizational goals.
• Contributed to the development of comprehensive billing guides for staff reference, promoting consistency in practices across the organization.

My job was to over see all medicaid accounts. Filing to to two different insurances at times.