Heather Michaelis

Processed register transactions, supported vendor check-ins, and assisted new-employee onboarding. Delivered customer service, handled basic customer needs, and kept store conditions clean. Completed register sales, received vendor deliveries, and helped train new hires.

• Cleaned guest rooms, bathrooms, and common areas to maintain consistent hospitality standards.
• Replenished linens, toiletries, and room amenities for arriving and staying guests.
• Vacuumed carpets, dusted surfaces, and sanitized high-touch areas using approved cleaning supplies.
• Collected soiled linens and trash, supporting efficient housekeeping and laundry workflows.
• Inspected rooms for cleanliness, maintenance issues, and missing items before guest arrival.
• Responded to guest requests promptly while preserving courteous, professional service.
• Followed safety procedures for handling chemicals, equipment, and lost-and-found items.
• Organized housekeeping carts and supplies to support smooth daily room turnover.

• Supervised cashier workflows, ensuring accurate register operations and smooth customer transactions.
• Reconciled cash drawers, balanced tills, and resolved register discrepancies promptly.
• Trained new cashiers on POS procedures, payment handling, and service standards.
• Monitored front-end coverage, assigning tasks to maintain efficient checkout performance.
• Processed refunds, voids, and price overrides while following loss prevention guidelines.
• Assisted customers with fuel, merchandise, and payment inquiries in fast-paced environment.
• Maintained store cleanliness, organized front-end supplies, and supported opening and closing procedures.
• Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.

• Supervised cashier workflows, ensuring accurate register operations and smooth customer transactions.
• Reconciled cash drawers, balanced tills, and resolved register discrepancies promptly.
• Trained new cashiers on POS procedures, payment handling, and service standards.
• Monitored front-end coverage, assigning tasks to maintain efficient checkout performance.
• Processed refunds, voids, and price overrides while following loss prevention guidelines.
• Assisted customers with fuel, merchandise, and payment inquiries in fast-paced environment.
• Maintained store cleanliness, organized front-end supplies, and supported opening and closing procedures.
• Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.