Heather Millar

Oversaw scheduling operations for multiple healthcare services and clinicians within home health environments. Facilitated effective communication between patients and their families. Administered patient information management, including insurance verification and appointment scheduling.

Compiled and ensured accuracy of weekly reports to support data-driven decision-making.

Achieved compliance with California HR regulations through meticulous maintenance of employee files. Streamlined onboarding processes for new employees, enhancing integration into the team. Improved payroll accuracy by reviewing and correcting employee hours worked. Led front desk personnel to deliver exceptional service and support.

• Accounts Payable/Receivable, Payroll, On-site Human Resources, Medical Terminology, Strong Customer Service Skills, Strong Organizational Skills, Excellent Communication skills both verbal and written

• Interface with the public, including but not limited to the Medical Community, Family Members in regards to marketing the Facility to meet Rehabilitation needs.
• Maintaining Electronic client data records for Governmental, Insurance, and management purposes
• Interaction with various insurance companies to verify clients benefits